If the situation is non-violent and non-emergent, call 510-777-3333, Oakland's non-emergency line to get a MACRO unit to respond, and in an effort to aid the dispatcher, Stress that the situation appears to be non-violent and that a MACRO unit is desired.
Residents are asked not to call 211, 311, or 911 to get a MACRO response.
MACRO will respond to requests for service for homelessness, behavioral or mental health concerns, noise complaints and people being drunk (and nonviolent) in public.
Subject: "Request for Service @ Address/Location + Call/Incident Type"
Body: Description of Incident, any relevant history and if possible, a picture
IV. NEED VOLUNTEERS
To open/close Derby and Lancaster gates
For graffiti crews
To use Click Fix to report non-emergency issues/communicate with public services - an efficient tool for reporting concerns like potholes or light outages to the service provider responsible for fixing.